Technical Support & Hosting Services

Exware provides full technical support for all of its systems.  We believe that quality support is much more than just providing an email address or phone number to an answering machine.  Exware's support includes:
  • 24/7 technical support
  • webmastering & graphic services
  • software upgrades (see below)
  • training & documentation
  • web statistics 
  • hosting & email accounts (see below)

Software Upgrades

Since all of Exware's systems are built on the same software platform, and we are continually upgrading and improving that platform, supported clients automatically receive regular software upgrades as new versions of the system are released.  The upgrades include performance improvements, cosmetic and user-interface enhancements, and new features that have been requested by clients.  New modules also make regular appearances, allowing whole new functions and tools to be implemented on your site if you decide they are useful to you.

Boutique Hosting Services

Exware hosts its own web service solutions as well as those of its clients; however, we are not a hosting company per se. We specialize in 'boutique' hosting services for clients that require customized installations, high-calibre support services, and guaranteed response times.

Hosting with Exware is optional. Some of our clients have their own hosting arrangements, and we are happy to host elsewhere. If Exware hosts, we have no bandwidth or data capacity limits.

Features of the Exware hosting environment include:

  • 100 Mbps redundant internet connections to tier 1 backbones
  • Secured temperature controlled environment
  • UPS connection and diesel back-up generators
  • Unmetered bandwidth
  • Specializing in LAMP (Linux, Apache, MySQL, Perl/PHP) architecture
  • 24/7/365 technical support in addition to fully automated monitoring systems.

Need more information? Contact us today at 604-684-9440 or .