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Web Productivity Tools

Web Productivity Tools

Exware sees the web as a productivity medium, not simply a marketing medium. We build online productivity tools that allow organizations to streamline operations by leveraging the communications potential and global reach of the Web. This is increasingly recognized as one of the most opportune channels for organizations to cut costs while improving service.

Exware specializes in the following Productivity Tools:

Event Management

From the weekly office meetings to international conferences, event management is a task that engages businesses at every level. Event management tools include calendaring and scheduling tools, event promotion tools, registration forms (with or without e-commerce capability), tools for communicating with registrants, sponsors, and exhibitors, and back-end reporting tools for event managers to coordinate the whole affair.

Content Management

Keeping your website's content current and fresh can be a very demanding job if your website has more than a few pages to update. Content-management systems give you and your staff the tools to easily maintain your content and data, so that automatic web page generators can either find it as requested, or publish it to static pages on demand. Your website's design and appearance is automatically wrapped around the content, ensuring that your site's professional design stays professional, without the constant intervention of a graphic designer to integrate content and design.

Email Broadcast & Notification

Allows for the creation of broadcast emails to be sent to select groups on an ad hoc basis, on specific dates, trigger dates (first day of every month, one day before a seminar begins, etc.), or on specific trigger events (upon sign-up by a new user, upon the completion of a task, etc.)

Online Surveys & Forms

Allows you to create and post surveys, polls or forms in order to gather information and feedback from specific groups, members, employees, consumers, etc. Real-time results are automatically summarized and available for publishing in reports, newsletters or your website.

Member Management

Accept memberships online, with e-commerce payments made direct to your bank accounts.  Automatically enable and disable website logins as members register and expire.  Provide private member-only areas for internal documents and notices.  Set up member-to-member networking with profile pages and member directories.  Give members the ability to manage their own write-ups, photos, and contact information.  Accept website content contributions from logged-in members, such as forum postings, events, photos, and more. 

Groupware

The web is a great medium for bringing virtual communities together, and you can exploit this to manage widely-distributed groups of employees, consultants, students, or clients. Webmail, chat groups, conferencing applications, document sharing systems, and other tools are excellent for fostering group-based communication, when face-to-face meetings are difficult or impossible to coordinate.

e-Learning

Education, certification, and job-training are tasks faced by every modern professional. e-Learning tools allow people to efficiently acquire new skills and knowledge, without having to take time off for courses, or pay for expensive seminars and conferences. They are especially valuable to people who would otherwise have to travel long distances to get the training they need. e-Learning tools can include online learning resources, study guides, virtual classrooms (see Groupware, above), online assignments, and online exams (both practice and real).

Customer Service

In many industries, self-serve customer support is a viable way of improving both your and your clients' efficiency. You don't need to staff as large a call-center, and they don't need to worry about being left on hold. Self-serve support over the web can be made available 24-7, with access to FAQs, technical manuals, trouble-shooting guides, searchable knowledge-bases full of solutions to other people's problems, incident-report forms, tracking systems, and even chat groups for online communities to brainstorm about ancillary issues that your customer support staff can't deal with directly.

Need more information?
Contact us today at 604-684-9440 or info@exware.com.